How do I start a return?

To start a return, please open the chat widget in the lower right-hand corner of your screen. Then select the section that says "Start a Return". Please follow the instructions provided to complete your return.

Please note that items sent back to us without first requesting a return will not be accepted.

In some cases, customers will be responsible for the return shipping costs (including any duties/taxes resulting from the return of the product, if applicable), and once the item is received, a full, partial refund, or store credit will be issued upon inspection of the returned item. If the item has been used and shows signs of wear and tear, then a store credit will be issued instead.

Please review our return policy before placing your order.