Tracking Your Order
Updated today
There are three ways to see where your order is.
On the order tracking page
Go to Track your order, enter your order number and the email on the order, and you will see where the parcel is and its latest update.
In your account
Sign in to see your orders and the status of each one.
From your shipping email
When an order ships we email you a tracking link. Larger fixtures can ship in more than one box, each with its own tracking number, so you may receive more than one email. See Multiple shipping notifications.
Still unsure where it is? Chat with us from any page, or send us a message below, and a client care specialist will check for you.
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